Recent Trends in Business Collaborative Communications,CPaaS,UCaaS

With advancing times, businesses are facing extreme levels of competition. It’s a race that doesn’t end, and the goal is to surpass others. Participating in this race isn’t a trifle, staying in it is.

For a business to keep running, it’s essential that the firm:

• Nurtures creativity
• Tackles complicated problems and daily issues
• Welcomes the positive impact

These have to be done simultaneously. If you’re able to combine innovative ideas with a well-planned strategy in one collaborative team, then only you will achieve the desired results.

COLLABORATIVE COMMUNICATION – What is it?

A layman defines collaborative communication as the type of communication in which every individual involved in the communication and their needs matter equally. The basic concept behind it is that we observe this type of communication only when the individuals feel valued, the team hears their voice and see their presence.

To understand collaborative communication better, one can break down the term into “collaboration” or “collaborative team” and “communication.” A collaborative team is that in which a group of people work towards a common goal while sharing common beliefs and outlooks. These communications are open-ended in nature.

Hence, we identify collaborative communication as an efficient, effective communication system, where individuals work towards one common goal.

Skills involved:

Like any other job, collaborative communication needs a proper technique. Individuals need to equip themselves with a certain skill set to bring it about. Usually, organizations ignore the importance of these skills. This eventually results in ineffective and failed communication among working individuals. Just like any other skills utilized in the workplace, these skills are essential as well-

1. Getting along with people: a superpower

The ability to get along with others forms the starting point for any collaborator. It grants an individual the ability to work well with all sorts of individuals, communicate easily, and get the best out of others.

2. Ability to listen

Essentially, collaboration needs a minimum of 2 people. They should work together and in doing so, respectfully listen to what the other has to say. It’s an essential skill when there’s a difference in opinions.

3. Possessing an open mind

One should be open to new ideas. The difference in ideas from members is inevitable while working in a team. One should be able to consider different approaches to have efficient collaborative communication.

4. Respecting others’ contribution

No matter the extent of contribution, it has to be respected. One has to respect every member’s contribution, without comparing them.

5. Ability to send and receive constructive feedback and criticism

Exchanging ideas and collaborating to complete tasks require members to be able to send and receive all sorts of constructive feedback and criticism. Giving and seeking input from others ease the completion of tasks efficiently.

6. Problem-solving abilities

Identifying obstacles and overcoming them efficiently by coming up with innovative solutions is an important attribute of a good collaborator.

7. Ability to see the bigger picture

It is important to understand that group achievement trumps any individual achievements. They should prioritize their main goals, and their own goals should be kept secondary.

8. Willing to compromise

Sometimes when things don’t go your way, you have to compromise with what you get. Compromising and making concessions is essential if they need to reach a consensus on the best probable solution to a problem.

9. Decent organizing abilities

Good organizational skills are very important to run an organization in the first place. It makes use of different project management tools. It takes skills to keep an organization running.

10. Committed and Enthusiastic approach

In the end, a collaborator should be committed and reek of enthusiasm. They should be willing, and most importantly, able to invest the required time and energy to accomplish goals, complete tasks on time, and fulfill all expected duties.